COVID 19
High standards of hygiene is a must
The wellbeing of our Service users and staff is our highest priority.
Although the number of people who have tested positive for coronavirus in the UK is increasing, we will always take our caring responsibilities extremely seriously. We are keeping fully up-to-date with official advice, making sure that all our staff understand and follow the very latest COVID-19 guidance for social or community care and residential settings.
“In the guidance PHE recommends that the best way to reduce any risk of infection is good hand and respiratory hygiene and avoiding direct or close contact (within 2 metres) with any potentially infected person. Our care and support staff always maintain high standards of hygiene and follow robust infection control guidelines, but given that we care for some of the most vulnerable people , during this outbreak we expect them to be extra vigilant about hand washing, coughs and sneezes, and keeping people homes clean, all staff Change their clothes once they arrive at the home.
principles everyone should be following include:
- Washing your hands often – with soap and water (or using alcohol sanitiser that contains at least 60% alcohol if hand washing facilities are not available) – this is particularly important after taking public transport
- Covering your cough or sneeze with a tissue, then throwing the tissue in a bin
- Employees washing their hands:
- before leaving home
- on arrival at work
- after using the toilet
- after breaks and sporting activities
- before food preparation
- before eating any food, including snacks
- before leaving work
- on arrival at home
- before and after any activity
- Avoiding touching your eyes, nose, and mouth with unwashed hands
- Cleaning and disinfecting frequently-touched objects and surfaces


