MEET OUR TEAM
I began working in the care sector at just 13 years old as a volunteer, and now at 40, I’ve proudly dedicated over 27 years to supporting adults with Learning Disabilities and a range of associated conditions. Safe to say, care has been part of my life longer than mobile phones and social media! 😊
Over the years, I’ve built a wealth of experience, knowledge, and unforgettable memories whilst supporting individuals to live happy, independent, and meaningful lives. For the past 20 years, I have managed services supporting individuals with complex behavioural and healthcare needs to live in their own homes, build confidence, and access their local communities with the right support around them.
In January 2016,Myself and Michaela set up Personalized Care with the aim of delivering support that feels personal, empowering, and genuinely life changing. I wanted to build a service where individuals are treated with dignity, encouraged to be independent, and supported to achieve the things that matter most to them. Seeing how far the company has come and the amazing relationships built along the way has been incredibly rewarding. 🌟
One thing I’ve learnt throughout my journey is that no two people are ever the same, and that’s exactly how care should be. I truly believe that building personalised support around each individual’s wishes, goals, interests, and strengths helps create greater self-esteem, self-worth, independence, and most importantly, happiness.
At Personalized Care, the individual is always at the centre of everything we do. We don’t believe in planning for people, we believe in planning with them. Whether this involves discussions, signs, symbols, photographs, input from loved ones, or simply taking the time to really understand someone, we make sure every voice matters and every person feels valued.
We are passionate about creating opportunities, encouraging independence, celebrating achievements big and small, and making every day meaningful. Sometimes the biggest milestones start with the smallest steps, and there is nothing better than seeing someone grow in confidence and achieve something they never thought possible. 💙
Alongside hard work and dedication, we also believe care should be filled with laughter, positivity, kindness, and genuine connection, because a smile and a good sense of humour can brighten even the toughest days.
“Personalized Care isn’t just about support, it’s about empowering people to live life their way, achieve their goals, and enjoy every opportunity along the journey.”
I began my journey in this sector at just 15 years old, and from the very beginning I knew this was more than a career for me, it was a passion. Now at 36, I have over 20 years of experience supporting both adults and children with Learning Disabilities, Autism, and a variety of additional needs across social care and educational settings. Every step of the journey has shaped the person I am today.
On 18 January 2016, alongside Sian, we proudly set up Personalized Care with one clear vision: to provide truly person-centred support that makes a real difference to people’s lives. What an incredible journey it has been since then! Watching Personalized Care grow into a trusted, passionate, and dedicated service has been one of my proudest achievements.
As a proud Dignity Champion, I strongly believe everyone deserves the opportunity to live life with choice, independence, confidence, and respect. Supporting individuals to achieve their goals, no matter how big or small, is at the heart of everything we do. There is nothing more rewarding than seeing someone flourish, gain confidence, and live more independently. ✨
At Personalized Care, we don’t believe in “one size fits all.” We are passionate about creating support around each individual’s unique personality, interests, goals, and dreams. Whether it’s discovering new hobbies, building life skills, accessing the community, or simply encouraging someone to believe in themselves, we are here every step of the way.
We love finding exciting new opportunities, local activities, and meaningful experiences that bring joy, confidence, and independence to the people we support. Seeing smiles, achievements, and personal growth is what drives us every single day. 💙
“Living as independently as possible is something we all strive for. At Personalized Care, we are passionate about empowering people to live the life they choose, with the right support, encouragement, and opportunities to thrive.”
Meet Our Other Managers
Dedicated Leadership for Exceptional Care
At Personalized Care LTD, our management team is committed to fostering a nurturing environment for both our service users and staff. With years of experience in the care industry, our managers bring a wealth of knowledge and a passion for personalized service. They are dedicated to ensuring that every individual receives the highest standard of care tailored to their unique needs.
"Meet the folks who make it all happen.
We care deeply about what we do every day.
Our team reflects a group of diverse individuals.
With a depth of experience across the company."










































